At Sylvia Routes, we strive to deliver your outdoor and travel products efficiently and on time. Please review our shipping policy to understand delivery timelines and procedures.
1. Shipping Timeframe
- Order Processing: Orders are processed within 1-2 business days after confirmation.
- Delivery Time: Depending on your location, orders are typically delivered within 5-10 business days from the shipping date.
- Delays: While we aim to meet the estimated delivery time, unexpected delays due to weather, holidays, or courier issues may occur.
2. Shipping Locations
- If your location is outside our service area, we will notify you upon order confirmation.
3. Shipping Charges
- Standard shipping charges apply based on the delivery location.
- Any additional shipping fees will be communicated before order confirmation.
4. Cash on Delivery (COD) Policy
- We only accept Cash on Delivery (COD) payments.
- Customers must pay in full upon receiving their order.
5. Order Tracking
- Once your order is shipped, we will provide tracking details (if available) via email or SMS.
6. Failed Deliveries & Reshipping
- If a delivery attempt fails due to incorrect address details or unavailability, we may contact you to reschedule.
- Orders unclaimed after two delivery attempts may be canceled.
7. Contact Us
For shipping-related inquiries, please email us at [email protected].
By placing an order with Sylvia Routes, you agree to this Shipping Policy.